The following details 4ARMED's general terms and conditions covering all engagements where more specific statements do not apply.
4ARMED Materials: has the meaning set out in clause 4.1.g.
Business Day: a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.
Charges: the charges payable by the Customer for the supply of the Services in accordance with clause 5.
Commencement Date: has the meaning set out in clause 2.2.
Conditions: these terms and conditions as amended from time to time in accordance with clause 10.5.
Contract: the contract between 4ARMED and the Customer for the supply of Services in accordance with these Conditions.
Control: shall be as defined in section 1124 of the Corporation Tax Act 2010, and the expression change of Control shall be construed accordingly.
Customer: the person or company who purchases Services from 4ARMED.
Customer Default: has the meaning set out in clause 4.2.
Deliverables: the deliverables set out in the Customer’s Order.
Intellectual Property Rights: patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
Booking: the Customer's booking for a training course.
Order: the Customer's order for Services as set out in the Customer's purchase order form.
Services: the services, including the Deliverables, supplied by 4ARMED to the Customer as set out in the Specification.
Specification: the description or specification of the Services provided in writing by 4ARMED to the Customer.
1.2.a. A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.
1.2.b. Any phrase introduced by the terms including, include, in particular or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
1.2.c. A reference to writing or written includes email.
2. BASIS OF CONTRACT
2.1. The Order constitutes an offer by the Customer to purchase Services in accordance with these Conditions.
2.2. The Order shall only be deemed to be accepted when 4ARMED issues written acceptance of the Order at which point and on which date the Contract shall come into existence (Commencement Date).
2.3. Any samples, drawings, descriptive matter or advertising issued by 4ARMED, and any descriptions or illustrations contained in 4ARMED's catalogues or brochures, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or have any contractual force.
2.4. These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
3. SUPPLY OF SERVICES
3.1. 4ARMED shall supply the Services to the Customer in accordance with the Specification in all material respects.
3.2. 4ARMED shall use all reasonable endeavours to meet any performance dates detailed in the Specification, but any such dates shall be estimates only and time shall not be of the essence for performance of the Services unless otherwise specified in writing by the Customer.
3.3. 4ARMED shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and 4ARMED shall notify the Customer of any changes in any such event.
3.4. 4ARMED warrants to the Customer that the Services will be provided using reasonable care and skill, subject to the foregoing, however, 4ARMED does not give any other warranties or representations whatsoever as to the completeness and/or accuracy of the Services, and 4ARMED expressly disclaims and excludes any implied warranties, conditions and/or representations to the maximum extent permissible under applicable law.
3.5. 4ARMED shall be under no obligation to update any Services for events occurring after the completion of the Services.
4. CUSTOMER'S OBLIGATIONS
4.1. The Customer shall:
4.1.a. ensure that the terms of the Order and any information it provides in the Specification are complete and accurate;
4.1.b. co-operate with 4ARMED in all matters relating to the Services;
4.1.c. provide 4ARMED, its employees, agents, consultants and subcontractors, with access to the Customer's premises, office accommodation and other facilities as reasonably required by 4ARMED;
4.1.d. provide 4ARMED with such information and materials as 4ARMED may reasonably require in order to supply the Services, and ensure that such information is accurate in all material respects;
4.1.e. prepare the Customer's premises for the supply of the Services;
4.1.f. obtain and maintain all necessary licences, permissions and consents which may be required before the date on which the Services are to start;
4.1.g. keep and maintain all materials, equipment, documents and other property of 4ARMED (4ARMED Materials) at the Customer's premises in safe custody at its own risk, maintain 4ARMED Materials in good condition until returned to 4ARMED, and not dispose of or use 4ARMED Materials other than in accordance with 4ARMED's written instructions or authorisation; and
4.1.h. comply with any additional obligations as set out in the Specification
4.2. If 4ARMED's performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):
4.2.a. 4ARMED shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations to the extent the Customer Default prevents or delays 4ARMED's performance of any of its obligations;
4.2.b. 4ARMED shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from 4ARMED's failure or delay to perform any of its obligations as set out in this clause 4.2; and
4.2.c. the Customer shall reimburse 4ARMED on written demand for any costs or losses sustained or incurred by 4ARMED arising directly or indirectly from the Customer Default.
5. CHARGES AND PAYMENT
5.1. The Charges for the Services shall be on a time and materials basis:
5.1.a. the Charges shall be calculated in accordance with 4ARMED's rates as set out in the Specification;
5.1.b. 4ARMED shall be entitled to charge the Customer for any expenses reasonably incurred by the individuals whom 4ARMED engages in connection with the Services including, but not limited to, travelling expenses, hotel costs, subsistence and any associated expenses, and for the cost of services provided by third parties and required by 4ARMED for the performance of the Services, and for the cost of any materials.
5.2. 4ARMED reserves the right to increase its rates, provided that such charges cannot be increased more than once in any 12 month period. 4ARMED will give the Customer written notice of any such increase 2 months before the proposed date of the increase. If such increase is not acceptable to the Customer, it shall notify 4ARMED in writing within 2 weeks of the date of 4ARMED's notice and 4ARMED shall have the right without limiting its other rights or remedies to terminate the Contract by giving 4 weeks' written notice to the Customer.
5.3. 4ARMED shall invoice the Customer on completion of the Services.
5.4. The Customer shall pay each invoice submitted by 4ARMED:
5.4.a. within 30 days of the date of the invoice; and
5.4.b. in full and in cleared funds to a bank account nominated in writing by 4ARMED, and time for payment shall be of the essence of the Contract.
5.5. All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable for the time being (VAT). Where any taxable supply for VAT purposes is made under the Contract by 4ARMED to the Customer, the Customer shall, on receipt of a valid VAT invoice from 4ARMED, pay to 4ARMED such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.
5.6. If the Customer fails to make any payment due to 4ARMED under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of 4% per cent per annum above NatWest bank's base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.
5.7. The Customer shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). 4ARMED may at any time, without limiting its other rights or remedies, set off any amount owing to it by the Customer against any amount payable by 4ARMED to the Customer.
5.8. Where the Customer has paid all amounts due under the Contract for the supply of Services for a fixed period of time going forward (“Service Period”), as specified within any Order, on the expiry of the Service Period, the Customer shall have no rights to make any claim for a refund in respect of any time(s) within the Service Period where it did not take Services from the Supplier.
6. INTELLECTUAL PROPERTY RIGHTS
6.1. All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by 4ARMED.
6.2. The Customer acknowledges that, in respect of any third party Intellectual Property Rights, the Customer's use of any such Intellectual Property Rights is conditional on 4ARMED obtaining a written licence from the relevant licensor on such terms as will entitle 4ARMED to license such rights to the Customer.
6.3. All 4ARMED Materials are the exclusive property of 4ARMED.
7. LIMITATION OF LIABILITY
7.1. Nothing in the Contract shall limit or exclude 4ARMED's liability for:
7.1.a. death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
7.1.b. fraud or fraudulent misrepresentation; or
7.1.c. breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession) or any other liability which cannot be limited or excluded by applicable law.
7.2. Subject to clause 7.1, 4ARMED shall not be liable to the Customer, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
7.2.a. loss of profits;
7.2.b. loss of sales or business;
7.2.c. loss of agreements or contracts;
7.2.d. loss of anticipated savings;
7.2.e. loss of use or corruption of software, data or information;
7.2.f. loss of damage to goodwill; and
7.2.g. any indirect or consequential loss.
7.3. Subject to clause 8.1, 4ARMED's total liability to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract shall be limited to 100% of the total Charges paid under the Contract.
7.4. The terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.
7.5. The Customer shall indemnify 4ARMED against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by 4ARMED arising out of or in connection with:
7.5.a. any breach of the warranties contained in clause 4.1; and
7.5.b. any claim made against 4ARMED by a third party arising out of or in connection with the Services, to the extent that such claim arises out of the breach, negligent performance or failure or delay in performance of this agreement by the Customer.
7.6. This clause 7 shall survive termination of the Contract.
8.1. Without limiting its other rights or remedies, 4ARMED may terminate the Contract by giving the Customer 1 months' written notice.
8.2. Without limiting its other rights or remedies, either party may terminate the Contract with immediate effect by giving written notice to the other party if:
8.2.a. the other party commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 7 days of that party being notified in writing to do so;
8.2.b. the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;
8.2.c. the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business; or
8.2.d. the other party's financial position deteriorates to such an extent that in the terminating party's opinion the other party's capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.
8.3. Without limiting its other rights or remedies, 4ARMED may terminate the Contract with immediate effect by giving written notice to the Customer if:
8.3.a. the Customer fails to pay any amount due under the Contract on the due date for payment and remains in default not less than 10 days after being notified in writing to make such payment; or
8.3.b. there is a change of Control of the Customer.
8.4. Without limiting its other rights or remedies, 4ARMED may suspend provision of the Services under the Contract or any other contract between the Customer and 4ARMED if the Customer becomes subject to any of the events listed in clause 8.2.b to clause 8.2.d or 4ARMED reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment.
9. CONSEQUENCES OF TERMINATION
9.1. On termination of the Contract for any reason:
9.1.a. the Customer shall immediately pay to 4ARMED all of 4ARMED's outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has been submitted, 4ARMED shall submit an invoice, which shall be payable by the Customer immediately on receipt;
9.1.b. the Customer shall return all of 4ARMED Materials and any Deliverables which have not been fully paid for. If the Customer fails to do so, then 4ARMED may enter the Customer's premises and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract;
9.1.c. the accrued rights, remedies, obligations and liabilities of the parties as at expiry or termination shall be unaffected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and
9.1.d. clauses which expressly or by implication survive termination shall continue in full force and effect.
10.1. Force Majeure: Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control.
10.2. Assignment and other dealings:
10.2.a. 4ARMED may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights under the Contract and may subcontract or delegate in any manner any or all of its obligations under the Contract to any third party or agent.
10.2.b. The Customer shall not, without the prior written consent of 4ARMED, assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract.
10.3.a. Each party undertakes that it shall not at any time at any time during the Contract, and for a period of five years after termination of the Contract, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 10.3.b.
10.3.b. Each party may disclose the other party's confidential information:
10.3.b.1. to its employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of carrying out the party's obligations under the Contract. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party's confidential information comply with this clause 10.3; and
10.3.b.2. as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
10.3.c. Neither party shall use the other party's confidential information for any purpose other than to perform its obligations under the Contract.
10.3.d. Both parties shall comply with the Data Protection Act 1998 where applicable, obtaining consent from relevant data subjects (as defined by the Data Protection Act 1998) to enable delivery of services under this contract that include disclosure of personal data (as defined by the Data Protection Act 1998).
10.4. Entire agreement:
10.4.a. This agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
10.4.b. Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
10.5. Variation: No variation of the Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
10.6. Waiver: A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not:
10.6.a. waive that or any other right or remedy; or
10.6.b. prevent or restrict the further exercise of that or any other right or remedy.
10.7. Severance: If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
10.8.a. Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, or sent by pre-paid first class post or other next working day delivery service, commercial courier or email.
10.8.b. A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 10.8.a; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier's delivery receipt is signed; or, if sent by email, one Business Day after transmission.
10.8.c. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
10.9. Third parties: No one other than a party to the Contract shall have any right to enforce any of its terms.
10.10. Governing law: The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the law of England.
10.11. Jurisdiction: Each party irrevocably agrees that the courts of England shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.